Privacy Policy

1. Introduction

Welcome to Evermen (“Evermen,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal and health information in compliance with federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the Texas Medical Board (TMB) Telemedicine Rules.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, telemedicine services, in-person clinical care, diagnostic partners, and pharmacy partners.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide high-quality care, comply with legal obligations, and support clinical operations.

• Personal Information: Full name, date of birth, gender, contact details (address, email, phone), identification documents as needed for compliance.
• Health Information: Medical history, conditions, treatment plans, prescriptions, lab results, diagnostic images, clinician notes, information provided during telehealth sessions or in-person visits.
• Payment & Insurance Information: Insurance details, billing records, credit/debit card information for payments.
• Technical & Usage Information: Device information, IP address, browser data, cookies, and usage analytics to improve patient experience and security.

3. How We Use Your Information

• Deliver medical services and manage your care plan
• Facilitate telemedicine visits in accordance with Texas telehealth regulations
• Order and manage laboratory testing through Quest Diagnostics
• Send prescriptions to Anazao Pharmacy, our compounding pharmacy partner
• Process payments and insurance claims
• Communicate regarding appointments, results, and treatment plans
• Comply with legal and regulatory obligations

We do not sell or rent your personal or medical information.

4. Telehealth and Texas Medical Board Compliance

• Physician–Patient Relationship: A valid relationship is established before any telemedicine service is delivered, through synchronous or appropriate asynchronous communication, or in-person visit.
• Standard of Care: Telemedicine visits follow the same standard of care as in-person encounters.
• Prescriptions: Controlled substances and hormone therapies are prescribed only after appropriate evaluation in compliance with federal DEA regulations and Texas state laws.
• Documentation: All telemedicine visits are documented in the patient’s medical record as with in-person visits.
• Privacy and Security: Telehealth sessions are conducted through HIPAA-compliant, encrypted platforms.

5. How We Share Your Information

• Clinical and Administrative Staff: Authorized Evermen healthcare providers and administrative personnel involved in your care.
• Business Associates and Partners: Trusted partners under HIPAA-compliant agreements, including:
  • Quest Diagnostics – Lab testing and results integration
  • Anazao Pharmacy – Preparation and fulfillment of compounded medications
• Insurance Companies & Billing Services: For claims, eligibility verification, and payment
• Legal and Regulatory Authorities: When required by law

6. Your Rights

• Access and obtain a copy of your medical records
• Request corrections to inaccurate information
• Request restrictions on use or disclosure
• Receive an accounting of certain disclosures
• Revoke certain authorizations or opt out of marketing communications

Requests can be submitted to our Privacy Officer at [Insert Privacy Contact Email/Phone].

7. Data Security

We implement administrative, physical, and technical safeguards to protect your data, including encryption, secure storage, access controls, and employee training. In case of a data breach, we will notify affected individuals and authorities as required by HIPAA and Texas law.

8. Data Retention

Medical records are retained according to Texas state law: generally 7 years for adults from last treatment, and for minors until age 21 or 7 years after last treatment, whichever is longer.

9. Cookies and Tracking

We use cookies and similar technologies to enhance browsing and analyze usage. You can adjust browser settings to refuse cookies, though some functionality may be limited.

10. Third-Party Links

Our site may link to external services not operated by Evermen. We are not responsible for their privacy practices; please review their policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a new “Last Updated” date. Continued use of our services after changes indicates acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your information, please contact:

Privacy Officer
Evermen
ADMIN@EVERMEN.COM
(713) 817-0350
INFO@EVERMEN.COM